High School Enrollment System Essay

I. 1 Background of the Study This project looks at an Enrollment System for a high school. It stores details of students, year, and section. It may also be use as local assessment of the MEIN Business H. S. for their fees. The enrollment is designed for use by staff and other authorized user in the high school office to enable them to easily produce information required by the different people in the high school. Computing technology has an impact on almost every aspect of daily life. Computer applications abound in art, business, entertainment, science, engineering and medicine. For students who  think logically, enjoy solving problems and have an interest in software development, Computer Science is a good study choice. Students develop skills in logical thinking, creative problem-solving and communication. Classes often incorporate a team approach, requiring clear communication among members as they solve a problem and explain their solution to others. Students gain both hands-on design experience as well as theoretical knowledge. This combination of skills provides an advantage to graduating students because of the broad range of skills possessed. Classes are generally small, averaging less than 25 students. The faculty works on such fascinating topics as virtual reality, high-speed networks, parallel computing, computer security, embedded applications, Internet technologies and multimedia. Students work alongside faculty in department labs equipped with state-of-the-art computing equipment. Students can gain extra experience in the Student Chapter of the ACM (affiliated with the national organization), which hosts technical and social activities as well as the Honors Co-op Program which provides paid internships during the senior year at local companies. A web application or web app is an application that is accessed via  the Internet or an Intranet. Web applications are popular due to ubiquity of the client. The ability to update and maintain web applications without distributing and installing software on potentially thousands of client computers are key reasons for their popularity. A significant advantage of building web applications to support a standard browser feature is the ability to perform as specified, regardless of the operating system installed on a given client. The proponents decided to adapt web application in their study because it enables the students, faculty, and administrators of the  institution to gain 24-hour access and use to the proposed system via a client computer without any needs of installing or distributing any software. I. 2 Statement of the Problem The MEIN Business H. S. is using a manual system for their enrollment facility. The inaccuracies of information were minimal, like the identification of level per year and sometimes the registrar personnel were making a mistake with the number of subject—but the possibility of encountering a more difficulties and tedious task was still at hand. One of the problems that the institution would like to include in the  study was the lack manpower in the accounting department. In the accounting office or the cashier, MEIN Business H. S. only had two personnel to accommodate the students during the payment of fees for their enrolment. The outcome was that the school had a hard time in accommodating those large numbered students, and that made it hard for other students to wait in line. Another problem of the school was the generation of forms. The students needed to fill-up the student information slip, advising slip, and three (3) copies of the registration forms for the copy and record of the accounting office, the registrar and for the student themselves. Students were consuming a lot of time in doing such. Since the students are manually filling-up the official documents the school, data Redundancy has a great possibility in causing further complexity in the enrolment process. An added problem was that when the students were getting their subjects and schedule for the semester, the students had to refer to the bulletin boards for the available subjects, schedule, and slots. Since the said information was posted, it would only mean that the updates were not monitored effectively. To keep the students updated at all times, the availability of the subjects and slots should be monitored. If a subject only has 5 slots available and there are still a number of students who would be enrolling that subject, students should be informed of someone has availed the slots already so that there wouldn’t be any wasted time just by falling in line again just to look for another available slot. I. 3 Assumption and Hypothesis This study is sought to answer the following questions and assumptions, to wit: ?What are the advantages of using an automated enrollment system? ?What are the important Components that should be used in completing this project? ?What are the tools that will be used to able for the proponent to complete this study? To aid the researcher on the study, the following hypothesis is formulated, to wit: The advantages that the proposed automated Enrollment system are: †¢Cost savings and cost avoidance †¢Quicker response †¢Accuracy †¢Getting the needed information †¢Backup and security The following are the important component in terms of student’s information: †¢Student Number †¢School Year †¢Section ID †¢Year level †¢Schedule ID †¢Teacher ID †¢Fee code The tools that will be used in completing this project is Microsoft Access 2003 as its backend and the Microsoft visual basic 6. 0 as its Front end, this tools are compatible with windows platform. I. 4 Significance of the Study Due to the increasing population of MEIN Business H. S. this study helped the school regarding their enrollment transactions. The proposed system aimed to benefit the school in their enrollment facilities such as maintaining the files, assessment of fees and especially the enrollment itself. The proposed system aimed to benefit the following: The School The main beneficiary of the study is MEIN Business H. S. MEIN Business H. S. would be adapting the new innovation of technology through web that will make their work with optimum performance. The developed system will compensate the flaws and problems that the company is encountering. Employees would not have to worry preparing forms for the customers and reports for the managers because the system will supply it for them. Registrar and Accounting Office With regards to the registrar’s office the proposed system will help the school in maintaining the data of the students and the school will not use the manual data gathering. MEIN Business H. S. will just need to check the database for the records needed. Students The students will benefit by means of not having a hard time in falling in line and waiting for their turn to register and pay for their tuitions. The students can pay their tuitions via the internet. Proponents The proponents would also be a beneficiary of the study since the proponents would value the importance of enhancing their skills and work performance while grasping knowledge throughout the study. Future Researchers For the future researchers, this study could be used for their reference in having a local enrollment system if the future researchers would like to formulate a system such as this. I. 5 Scope and Delimitation of the Study The proposed of system was a portal type system that covered the major processes in the enrollment system of MEIN Business H. S. namely: Registration of the current students, class scheduling and sectioning, assessment of fees, file maintenance, report generation (registration form, assessment slip, student master list, and other forms and reports essential to the system). The proposed system included the processing of student’s personal records and the mode of payment that the student would choose. The new students or transferees have a limited access over the online enrolment system. Since they do not have an account or profile in the system, they could only view the following: courses offered;  available schedule, subjects, and slots; projected amount of the tuition fee. When the student logs in his/her account, there would be tabs or menus that would contain options that the student might want to do in the system. He/she could find updates in his/her account (assessment fees), the pre-registration form for enrollment with the class schedule, and other forms that would be needed for the accomplishment of the records or the student. The student would also be given a selection for the mode of payment that he/she would like to avail (i. e. Online via credit card, Cash or Installment). The forms that would be needed from  the enrollee would be passed on-line. The online payment would be through the means of entering the bank account number of the enrollee, course code, student or ID number, and the bank account number of the school itself. Users of the system have their own account with different access levels. Students can view the subjects that are available, pay their tuition fees and view their grades online. The student will be given a selection of the mode of payment. Administrators have total access to the system. The portal system was not connected by any means to the current web page that the school is using. The proposed system would only be used for enrollment purposes only. The study does not cover the computation of students’ grades since only the final grade is needed to verify if the student passed the pre-requisite of a particular subject, entrance examinations and other web messaging services such as forums/threads, online voting/polling, and e-mail 1. 6 Theoretical Framework Inquiry of Students Requirements User Illustrates theoretical framework of MEIN Business High School Enrollment. Inquiry of Students, Requirements, Registration, Student Listing of Assessment, Enrollment and Student Report are the seven  entities that are interconnected to the user. Registration Student listing MEIN Business H. S. Enrollment System Assessment Enrollment Student Report 1. 7 Conceptual Framework Registration Enrollment of Students Generates properly Print official receipt Illustrates the conceptual framework of MEIN Business High School Enrollment System. Registration, Processing Modification, Assessment of Students, Enrollment of Students, Generates Properly and Print Official Receipt. These are the six entities that are interconnected with the user. Processing modification Assessment of Students MEIN Business H. S. Enrollment System User.

Jane Loevinger’s stages of ego development Essay

I have done much research of theories on; stages of life, stages in life, how and why, we all got to be how we are. Of course, I have my own theory, which is because and in reference to; all the research I had done. However, I want to state that I most agree with; Jane Loevinger’s philosophy, that; â€Å"this sense of the ego or â€Å"I† as an active interpreter of experience—changes in significant ways over the course of human life. Loevinger’s model of ego development charts those changes over time.† Jane Loevinger had her own theory of stages that human beings go through in becoming who they are; hers begs to differ in the sense of; it is all how we categorize what we have learned in life; Loevinger tells us how we organize (in our mind) those contents I-2 Impulsive- Impulsive Egocentric, dependent Bodily feelings Delta Self-protective Opportunistic Manipulative, wary â€Å"Trouble,† control I-3 Conformist- Respect for rules Cooperative, loyal Appearances, behavior I-3/4 Conscientious- Exceptions allowable Helpful, self-aware Feelings, problems, adjustment Conformist. I-4 Conscientious- Self-evaluated Intense, responsible Motives, traits, achievement standards, self-critical. I-4/5 Individualistic- Tolerant Mutual Individuality, development, roles. I-5 Autonomous- Coping with conflict Interdependent Self-fulfillment, psychological causation. I-6 Integrated- Cherishing individuality Identity. In going over the table in layman’s terms, I think it is obvious that she is describing; growing up in general, and what would be helpful and healthy for a person to experience. The table does not list 1-1, which I believe that is because it would be what one views (optical) as a baby, before one can verbalize or think in any cognitive way. She starts with Impulse control, which is agreeable, because no one has morals/values, and/or any sense of right/wrong, at the beginning of his or her lives. She also mentions; manipulative in this category, which is also agreeable because a person will be manipulative at a young age in trying to gain control, which I think leads us into the second category of; conformist. I believe that is agreeable also, for one is learning to conform without manipulation, (because of the earlier manipulation), in learning their own  assertive control and what they have decided they like. Next, Conscientious – Individualistic, is people becoming aware of everything, especially other people around them and how they are different. They are learning to be patient and understand that each is different, at first they realize they must tolerate others, then, going into autonomous, they more than tolerate differences, they also accept them. The final stage is; Integrated, which to me is; self-satisfaction, in the knowing that one knows life and understands it. They accept all that they are, their purpose, and everyone else’s purpose. They understand each person has a role in this world and are now more than accepting of it; they are; grateful. It is feeling of understanding. Their mind, body and soul is satisfied.

10 Rules For Managing Global Innovation

This is a review of the HBR article â€Å"10 Rules for Managing Global Innovation† for the authors Keeley Wilson and Yves L. Doz . Keeley Wilson is a senior research fellow at INSEAD in Fontainebleau, France .Yves L. Doz is the Solvay Chaired Professor of Technological Innovation at INSEAD. INSEAD is ranked the 5th best business schools for an average of three years period by the Financial times ranking. â€Å"10 Rules for Managing Global Innovation† is written by the authors to pin point ten rules that the authors see crucial for a multinational company to manage its globally dispersed business units and still keep the innovative process going smoothly and efficiently.The authors list of the 10 rules is as follows,1. Start small: invlolving all team members in a short term projects and easy to achieve in order to build it and to make all members ready for the big challenging project 2. Provide a stable organizational context: and thus avoiding employees feeling insecur e and lose focus on the innovative process. 3. Assign Oversight and Support Responsibility to a Senior Manager: to avoid miscommunication, conflict, and stalemates over crucial decisions 4. Use Rigorous Project Management and Seasoned Project Leaders: to impose discipline, structure, and a shared sense of purpose across the locations.5. Appoint a Lead Site: ensured prompt decision making and a project successfully delivered on time and on budget 6. Invest Time Defining The Innovation: so that everyone working on the project has the same understanding of the goals and their individual contributions to them. 7. Allocate Resources On the Basis of Capability, Not Availability: Teams are selected not because they are the best qualified but because they are available at the time , when resources became available elsewhere, this module was moved to a team that had the necessary capabilities , but by then, morale had been dented, time wasted, and costs increased.8. Build  Enough Knowledge Overlap for Collaboration: in order to ensure critical interdependencies between modules. 9. Limit the Number of Subcontractors and Partners: to limit the additional complexity and time trying to manage different partners. 10. Don’t Rely Solely on Technology for Communication: regular face-to-face communications are important in order to drive projects forward, share knowledge, and reinforce trust between teams and project leaders.Article Critique:The article clearly states 10 rules that are important for managing global innovations in the author’s perspective. As they have done researches on companies that known for their high innovation spend for more than a decade in order to present a set of guidelines for successfully managing global innovation projects. The Authors identified the problems that MNCs face clearly in the article and their examples include big MNCs like Citibank, HP, Hitachi, Infosys, Intel, LG Electronics, Novartis, Philips, Samsung, Siemens, Vodaf one, and Xerox in the article which gives great credibility to their guidelines for managing global innovations.However, the article could be seen as being very generic and each rule in the article should be more elaborately explained and a guide for implementing those rules. And this should have been addressed as the limitation of the article. On the other hand, this overview provided by the authors gives the readers a good point to start from, especially if they are to know what managing innovation in an MNC means. Furthermore other external references are confirming the author’s perspective. Concerning the second rule, other business schools professors are confirming the same idea like Rita Gunther McGrath professor at Columbia Business School.In her book How the Growth Outliers Do It. â€Å"Stability is what enables these companies to innovate and to maintain steady growth. Coupled with transparent values, it allows employees to feel confident about taking the risks that experimentation requires.† Google Co-founder, Larry Page, had the idea of Google Books for a long time. People thought it was too crazy even to try, but he went ahead and bought a scanner and hooked it up in his office. He began scanning pages, timed how long it took, ran the numbers and realized it would be possible to bring the world’s  books online. Today, Google Books Search index contains over 10 million books.This example shows how important it is to start small for big projects to succeed as the authors clearly stated in the first rule in the article. Other literature was found to be supporting the role of management discussed in several rules in the article. â€Å"The findings reveal that management involvement has a positive and significant impact on all dimensions of innovation featured. It is also found that organizational innovation has a mediating effect on the association between management involvement and technical innovation.† (â€Å"The role of management involvement in innovation† by Stanley Kam Sing Wong published by Emerald Group Publishing Limited)Concerning the author’s last rule about communication, the case of Toyota â€Å"The Americanization of a Japanese Icon† clearly explains the importance of not relying on technology alone for communication. â€Å"The Fact is That Toyota and it’s U.S subsidiaries don’t always see eye to eye, especially when it comes to making design choices for the American market. Sometimes their conflicts are over small issues, other times there are clashes over crucial product-strategy decisions.†Conclusion:The Authors successfully managed to give the reader an overview of how to manage innovation in a MNC. Moreover, other literature and examples was found to be supporting the authors point of view. However, it would have been of more benefit if there were more specific examples to elaborate how this rules could be implemented successfully each of these rules were stated and a guidelines

The rise of the Indian and Chinese economies. prospects and potentials Essay

The rise of the Indian and Chinese economies. prospects and potentials - Essay Example In this paper prospects of these two future economic giants will be discussed along side with their potential to grow. The many factors that make these two countries future contenders for economic supremacy will also be elaborated. Immediately after the 1949 revolution the economic policies of China were set aiming at lowering consumption and increasing the process of industrialization. With lower expenditure the economy was able to make more and more factories. In 1978 agricultural sector was reformed and private sector was also allowed to function for the first time in China. These economic policies are said to be the major contributor towards the success of Chinese economy. The process of privatization in China has also increased the overall economic activity of the country. The story of India is not very different China. After independence Indian economy was characterized by extremely protectionist policy. But the policy of liberalization took effect in 1990’s and after that the economy has shown great prospect. Experts name India as the next big economic giant after China. The growth that India has taken in the last decade of 20th century and in the early 21st century is amazing. The rapid industrialization taking place in the two countries have made their economies so strong that there future is prosperous. The potential of the two countries is great. China is the world’s largest exporter. Its growth in the previous 30 years has been 9.5 percent. India is also known as the second largest growing economy of the world. So the prospects are great for the two economies. Chinese economy actually benefits from it exports. China imports great quantity of goods and after value addition exports at higher profits. It relies on small profit margins and for this reason it is able to export at low prices. This is something which distinguishes China from other economies. China is able to develop industries for which

Week 2 diss 1 Across the World, Industrial History Repeats Itself Essay

Week 2 diss 1 Across the World, Industrial History Repeats Itself - Essay Example The roles that, the citizens play as consumers as the country strives for a fast-growing and sustainable economy would also be highlighted. The industrialization of the United States of America after Reconstruction was a period that, the black southerners were used to achieve industrialization in the North. The end of Reconstruction signaled the end of racial equality as the blacks now fell swiftly into a phase of inequality and exploitation (Healey, 2011). Because of this, the African Americans, American Indians, and Mexican Americans were used to achieve industrialization in the North after Reconstruction as they were mainly used as laborers (Healey, 2011). This is quite similar to the modernization of the American workforce in the past twenty to thirty years. However, this is not a case of the blacks from the south being used as laborers in the industrialization of the country in the past twenty to thirty years; blacks from different parts of the world have been used for outsourcing-jobs, since their services are usually cheaper than their white counterparts are. Thus, the industrialization of the United States of Am erica after Reconstruction and the modernization of the American workforce in the past twenty to thirty years are quite similar as African Americans, American Indians, and Mexican Americans were used to fuel the economy at these periods (Healey, 2011). During the industrialization era in the United States of America, the blacks from the southern part of the country migrated to the Northern states in search of improved means of livelihood as industrialization was on the increase in the Northern part of the country at that period (Healey, 2011). Due to the racial segregation of the blacks in the South, the blacks had no option than to embark on mass migration to the Northern parts of the country. The hard times that hit Southern Agriculture also

Legal Abortion is a Fundamental Right Essay Example | Topics and Well Written Essays - 1250 words - 46

Legal Abortion is a Fundamental Right - Essay Example Abortion happened to become one of the most controversial and debated issues of the last decades. It is easy to observe that its advocates and opponents cannot even define this term. Abortion opponents consider the embryo to be a human being, which by no means may be killed. Abortion equals the murder. On the other hand, abortion rights advocates insist that a woman should never be forced to carry an embryo at the expense of her health. The essence of reproductive choice lies in the principle of private autonomy concerning sexuality and fertility. It presupposes conscious and responsible attitude towards these issues. Reproductive rights are expected to provide appropriate social conditions to maintain reproductive health. They became an integral part of many international human rights documents and national legislation. The right to maintain reproductive health is one of the most important reproductive rights. This right becomes exercisable only in case if all the people are provide d with all the modern  methods of family planning. Artificial abortion is certainly one of them. Unfortunately, abortion is an inevitable evil of modern society. Reproductive rights may be considered fundamental, especially for women. According to Angela Devis, one of the first activists of abortion-rights movement, modern women may possess various rights like the right to vote in an election, right to education, and many others, but none of them is worthy unless women possess the right to control their own bodies. The fact that a woman’s life may be inconvertibly changed without her consent cannot be tolerated, especially in case if pregnancy occurs because of deception or sexual violence. The experts of PPFA (Planned Parenthood Federation of America) assure that reproductive choice should by no means be constrained. It should be promoted instead.

Historical Conversation Project Essay Example | Topics and Well Written Essays - 2000 words

Historical Conversation Project - Essay Example These forms of discriminations are the one which were supposedly left behind and abolished by the Jim Crow rulings. These same things that were abolished are suddenly made legal once a person is branded as a criminal. Thus according to the words of Michelle Alexander the racial cast system in America has not ended but has been redesigned. The situation has come to a level that the criminal justice system in America functions in a way as a racial and social control than as a system for crime prevention and control. Millions of children in the United States grow up believing that they too will one day go to jail. The young people are often targeted at young ages often before they are old enough to vote and then these children are stopped frisked searched and interrogated. When these children are arrested they are typically arrested for a relatively minor non violent offence. The offence they are acquitted for are mostly drug related offence. However the startling fact to note over here is that when the same crimes are committed by middle class children of white communities, it gets largely ignored. The blacks are arrested, swept in and are branded as criminals and felons and are ushered into a permanent second class status from which these people will never be able to escape. In the Jim Crow era poll taxes and literacy tests were used to keep the black people away from voting right. Today the same things are accomplished albeit in a much bigger proportions by a different set of laws.

Chinas Outward FDI in Latin America Research Paper

Chinas Outward FDI in Latin America - Research Paper Example It also covers the history, characteristics, and statistical data of the outflow and inward flow of China’s FDI in the tax havens. FDI theories were used to identify the type of OFDI in CBVI, and the best-applied theory seems to be the value added round-tripping. The study also examines China’s legislation of 2008, which says that the Chinese companies established in the CBVI will be considered for tax purposes and will be charged 25% of their total global income; this might affect the future OFDI flows. The unusual quality of China's FDI is also discussed as it fails to drop even at the time of recession and will continue to grow stronger with time. The paper is concluded with the writer’s observation. Â  In 2010, China started increasing its investment in foreign countries, particularly in Europe where the increase was recorded to be as high as 102 %, and in the United States, it was approximately 74%. Almost 15% of Chinese companies have chosen Europe for investment rather than choosing the emerging developing economies from Asia(Godement 1-3).The most interesting and worrying fact of Chinese foreign investment is that the first choice among many of the foreign destinations happens to be the British Virgin Islands and the Cayman Islands; these two are known as the tax haven of Latin America (Lina 1-5).China’s investment in Cayman islands is nearly 14 % while 6% goes to the British Virgin Islands out of its total OFDI (China Daily, 2009). The Chinese FDI outflow to the British Virgin Islands and the Cayman Islands substantial, that it prompts a question of why their offshore regions are the most popular destination for China’s OFDI. Â  

Advising the UK government what key actions need to be taken to adapt Essay

Advising the UK government what key actions need to be taken to adapt to and mitigate environmental change during the next 50 years - Essay Example The governing bodies all over the world are in need of having a new perspective on this depleting ecosystem, to preserve it, to provide long term good health for all the people, all over the world. The continued stability of the life supporting systems of the biosphere weighs heavily on the actions taken by the government. With temperatures rising everyday and with pollution going overboard, it is time for the UK government to start taking steps to minimize the rate of depletion, the environment is going through. Thereby, a better future can be ensured in the coming years. Environmental changes refer to the drastic change taking place in air, water, climate and other natural activities, globally. Though climate change has been widely acknowledged, there is still an uncertainty on how large and how fast the predicted effects will be on the environment. Several events in the recent past such as the hurricane Katrina in South Atlantic and the heat waves which took hundreds of lives in Europe, certainly raised questions over stability of climate. All of these cannot be attributed only to climate change. But certainly, it becomes the frontrunner when these events are predicted to occur more in future. Global warming is the main cause for the climate change happening all over the world. Upon closely scrutinizing the available data on climate, it clearly indicates that there is a rapid increase in temperature over the past decade. From the beginning of twentieth century, earth’s surface temperature has increased to 1.4oF (0.7oC) and in this, about 0.9oF (0.5oC) has occurred since 1978. This striking increase in temperature is definitely due to global warming which is further pronounced with the emission of green house gases and air pollution. Global warming is further pronounced with the depletion of ozone layer. It has resulted in the penetration of UV rays into earth and thereby

Laundry detergent Essay Example for Free

Laundry detergent Essay A ballad A ballad is a rhyming narrative poem written in a form that can be sung to music. Ballads most often use the rhyme scheme abcb. This means that in a group of four lines, the second line rhymes with the fourth one. The first and third line do not rhyme. Heres part of a ballad by William Blake (1757-1827). I have written the letters a, b, and c to mark the end rhymes. The Maiden caught me in the Wild,(a) Where I was dancing merrily;(b) She put me into her Cabinet,(c) And Lockd me up with a golden key. (b) Poem types write a ballad! Topic ideas: A time you fell in love at first sight or thought you did. A car accident. A time you received bad news. Dont tell the reader how you felt about the news. Instead, show the details of the place and situation where you heard the news, doing this in a way that expresses your feelings. Think of how, in movies, the camera zooms in on objects to create a mood. See if you can do the same thing in the poem. A Definition Of Poetry What is poetry? The question What is poetry used to be easier to answer. If it rhymed and had a regular meter (a type of rhythm), it probably was a poem. As they say, If it walks like a duck, quacks like a duck, looks like a duck, it must be a duck. † These days, not all poems rhyme or fit into standard forms. And if you look for a response to the question, What is poetry? youll find lots of musings about how extremely important and meaningful poetry is, how its the true essence of our world, the oxygen that keeps us alive, etc. Some of this is interesting, but most of it isnt very helpful if what youre looking for is an actual explanation. One reason why its so hard to get a straight answer on the subject is that people disagree about what should and shouldnt be considered poetry. Here are some general differences between poetry and prose (prose is writing thats not poetry), that you can use as a practical definition of poetry. Definition of poetry line structure: The easiest way to recognize poetry is that it usually looks like poetry (remember what they say about ducks). While prose is organized with sentences and paragraphs, poetry is normally organized into lines. Heres part of a poem by Robert Herrick (1591–1674). See how it looks like poetry? Gather ye rosebuds while ye may, Old Time is still a-flying: And this same flower that smiles to-day To-morrow will be dying. The glorious lamp of heaven, the sun, The higher he s a-getting, The sooner will his race be run, And nearer he s to setting. Now heres the same part of the poem, organized in a paragraph as if it were prose. Gather ye rosebuds while ye may, Old Time is still a-flying: and this same flower that smiles to-day to-morrow will be dying. The glorious lamp of heaven, the sun, the higher he s a-getting, the sooner will his race be run, and nearer he s to setting. If you print a page in prose, the ends of the lines depend on where the margin is. With a bigger font size or a bigger margin, the lines are shorter. But in poetry, the poet decides where the lines end. This choice is an essential part of how we hear and see a poem. It affects how fast or slowly we read, and where we pause when were reading. It causes certain words to stand out more or less. It affects the way the poem looks to us on the page; for example, is there a lot of white space, giving us a feeling of lightness and air, or are the words packed solidly together? Definition of poetry importance of physical aspects of language: Poetry, more than prose, communicates through the way the words sound and way the poem looks on the page. Think of how music can make us feel things angry, irritable, peaceful, sad, triumphant. Poems work in the same way, but instead of sound and rhythm created by instruments, they use the sound and rhythm of words. In songs with good lyrics, the melody combines with the words to create an intense feeling. Similarly, in poetry, thesound of the words works together with their meaning for more emotional impact. The look of the poem on the page adds still another dimension. Some poems have smooth shapes, some have delicate shapes, some have heavy, dense shapes. The breaks in the lines lead our eyes to certain areas. There are even poems with shapes that intentionally imitate what the poem is about, for example, a poem about a waterfall could have lines that trickle down the page. Definition of Poetry concentrated language: The words in poems are doing several jobs at the same time. They do one thing with their meaning, and another thing with their sound. Even their meaning may be working on more than one level. An important characteristic of poetry is compression, or concentrated language. I dont mean concentrated in the sense of paying close attention. I mean it in the sense of concentrated laundry detergent, or concentrated orange juice. A half-cup of concentrated laundry detergent does the same work as a cup of regular detergent; a poem typically gets across as much meaning as a larger amount of prose. Concentrated orange juice has the water taken out; a good poem has similarly been intensified by removing the non-essential words. This is one reason why poems are often short. Definition of poetry emotional or irrational connection: Prose normally talks to the logical part of the readers mind. It explains and describes things; it makes sense. Poetry does all this too, but it also tends to work at an emotional or irrational level at the same time. Often, some part of a poem seems to speak directly to the readers emotions. It gives readers a peaceful feeling or an eerie feeling, goosebumps, or it makes them want to cry, even though they may not be sure why they are reacting this way. One way that poems do this is through the use of sound. Poems also tend to suggest things beyond what they actually say; often what causes the strongest emotions is not what the poem describes, but what it make the reader imagine. Some parts of poems come like dreams from deep places in the mind that even the poet may not understand, and they touch something similarly deep in the reader. A few quotes on the definition of poetry Percy Bysshe Shelley: Poetry lifts the veil from the hidden beauty of the world, and makes familiar objects be as if they were not familiar. Here, Shelley points out an important aspect of poetry, which is to find fresh ways of looking at things we think we know well. Sir Philip Sidney: Poetry is a speaking picture This idea emphasizes the physical aspect of a poem, that its a piece of artwork made out of words. Adrienne Rich: Poetry is above all a concentration of the power of language, which is the power of our ultimate relationship to everything in the universe. She means concentrated in the sense of concentrated laundry detergent. Language, she says, is our way of relating to the universe. So by strengthening language, poetry strengthens our relationship with the universe. Jean Cocteau: Poetry is indispensible if I only knew what for.

Skills in customer service: A handbook

Skills in customer service: A handbook Communication skills below please explain how each step would be used to provide excellent customer service skills. Face to face Face to face helps provide excellent customer service by delivering/developing good interpersonal relationships. It allows the customer to engage with the agent better. In addition it allows the customer to feel important because the agent has given dedicated time to that customer. By having a face to face it helps the agent gage what the customer needs and provide better customer service as a result. Telephone e.g. call centre A telephone call to a call centre allows the customer to discuss their needs as and when it suits them. For example they are not governed by the shop opening times of Monday to Friday 9am – 5pm. As it can be harder to understand communications via phone it means that the agent needs to listen more meticulously, this should therefore help the customer feel understood and appreciated. Building rapport By building a rapport the customer feels as if the agent is interested in what the customer has to say and the customer feels as if they associate with the agent. By the customer feeling understood the customer is more likely to be free coming with information and this will assist the agent in providing the customer a better service. Effective listening By the agent demonstrating good listening skills the customer feels as if he/she is important and that the agent wishes to assist the customer. Affective communication is a two way process you have to listen in order to understand the problem then you have to be able to ask the customer relevant questions to develop as good a relationship as possible. Questioning By probing the customer with relevant questions you can show that you have listened. It also assists you in aiding the customer to develop their travel plans. This ultimately gains higher commission levels for the agency. Developing a dialogue Verbal communications is a key feature of as a sales consultant. By developing a dialogue you show interest in the customer, you can also show that you care and want to understand the customers individual needs to best serve them Non-verbal communication e.g. body language, eye contact All though verbal communication is important, it is not the most used. Non-verbal communication is used around % of the time. By keeping good eye contact with the customer you help to develop a sense of interest with that customer. In addition by ensuring that you do not cross your arms and leave your body as open as possible. This is because crossed arms demonstrates that you are feeling defensive and this creates an atmosphere of anticipation and potentially physiological discomfort. Written Communication It is important to ensure that all written communications are written with good grammatical structure, that there is no spelling issues and that correct punctuation is used. It is important to use the correct salutations as to not cause offense to the customer. By ensuring that all documents are correctly structured helps to ensure that the customer is dealing a boni fied professional organisation. Complaint Handling Which skills could you show throughout each procedure? Listening When dealing with a customer complaint it is important to show that you care. One important part of this to allow the customer to talk. By listening to what the customer has to say you can then start to work out how to deal with this problem. It will also allow you to prepare any questions you need to ask in order to develop the full scenario of the compliant. Questioning By asking the customer relevant questions you can help develop a case file you need to best assist the customer. It also demonstrates to the customer that you have been listening to their problem and that you wish to help them resolve it where possible Empathising By empathising with the customer you demonstrate to the customer that you care about what has happened and that you wish to do all within you power to help them. Empathising can help the customer to feel as if they are being taken seriously. By the customer feeling as if they are being taken seriously it means that they can believe that the situation will be dealt with in a professional manner. Understanding the problem By understanding the problem at hand the agent can work out the best solution to resolve the problem. This may mean talking with other colleagues or referring the matter. The agent can ensure that all segments of the situation are accounted for and dealt with. Taking control of the situation By having one member of staff being in charge of dealing with the complaint it helps to ensure that the situation is dealt with correctly. It also reassures the customer that they will be dealt with in a professional and competent manner. Agreeing solutions Once the employee has deemed at least one suitable solution Follow up Presentation of yourself Show how a member of staff should be presented Presentation of the organisation Below explain how the environment should be presented The exterior: The exterior of the store should be clean, this means ensuring that windows and doors are washed and that the path is swept and looks presentable. Window displays should be structured: They should be level, crisp and eye catching. The information should be clear and concise. The interior: The interior should be well lit. The floors should be hovered and kept clear from rubbish and clutter. The racks should be well stocked and the brochures on display should not be ripped or creased. Those that are ripped or creased should be removed. The brochures should have a structure for easier allocating, i.e. brochures that are for worldwide travel should be in the worldwide travel section where as brochures that are UK tourism should be located in the UK tourism section. Staff should ensure that when they place brochures on the shelf’s they follow the companies racking policy. Staff desks should be neat and tidy. This will help customers feel as if they are dealing with professionals. Teamwork Please explain the importance of the following when working in a team – ensure you explain each step and the possible outcome. Motivation Motivation is important because it helps regulate an organisations productivity. Keeping teams motivated means that everyone feels responsible and helps staff develop a sense of importance and means that they put all there effort into their work. By developing motivation sales are more likely to be higher and therefore the agent is of more benefit to the agency Team roles When roles are defined to staff it helps to develop a structure, in return this helps to define what each employee is responsible for doing to achieve the business goals and objectives. By developing a clear structure of who is responsible for what role means that employees can do work without necessarily interfering with others work, this means that work is done to a quicker and higher standard. Delegation of tasks By delegating staff with tasks means that they have clear objectives and tasks that they must complete in order to be successful. By ensuring that employees know what is expected of them they can develop a plan on how they will achieve this task and if possible exceed it. This is then beneficial to the employer as it means that revenue is high, staff and customer moral is also high and will most likely lead to repeat business as the customer is happy with the outcome. Lines of authority By having set outlines of authority it helps all subordinates to know who they speak to regarding problems In the long run this assists with ensuring that the organisation maintains effective communication. By ensuring that clear lines of communication are kept it allows for problems to be dealt with in a quick and easy manner. This means that a customer can have their problems dealt with in an effective manner. This will ensure that the customer remains satisfied with any problems that may have occurred. What are the benefits of teamwork to colleagues, customers and the organisation? The benefit of teamwork for colleagues: By employees working together it allows them to tackle an issue with multiple views. This can assist them in finding the best outcome for that given situation. Team work can help employees develop their communication skills. This can help them to become more assertive and feel as if they settle within the organisation. By ensuring teamwork is a strong ethic it helps to develop a multi-cultural environment where diversity has a strong place within the organisation. By developing a diverse environment it helps all employees to bond. The benefit of teamwork to customers: Good levels of team work means that employees feel happier and this can be sensed by customers. By ensuring that customers feel good vibrations from customers from employee’s means that a customer is more likely to feel comfortable and purchase. By employees working as a team it allows the employees to develop their competencies and demonstrates professionalism to customers. This helps to make customers feel more confident with the service they are to be offered. The benefit of teamwork to organisations: By an organisation having staff that work well within a team setting it allows the business to develop a good culture that allows for productivity to be at an optimum and in return means that profitability is likely to be higher. This means that employees are more able to satisfy the needs of the customer and the customer more likely to offer repeat business. If employees work as part of a team it can help an employer abide with discrimination laws as the employees feel more connected and less likely to discriminate against one and other. Business Skills What is the importance of having these skills for an organisation? Where could they help you within your employment? Completion of documentation e.g. tickets, forms Use of IT e.g. email, computerised reservations system (CRS), internet Business standards e.g. accuracy, legibility, business conventions

Health and safety

Health and safety 1.0 Introduction Health and Safety is a prime concern in every field. John Bartlett says that â€Å"Appreciating the general concept of the need for good health and safety is very different from understanding how the specifics apply to the dynamic of a particular workspace†, Workplace laws Safety and Health Practitioner.† Health and Safety is the prime importance to every Air Freight Services, who will seek to conduct its business in such a way as to avoid harm to its employees and all others who may be affected directly or indirectly by its activities. Every Air Freight Service have a separate department for Health and Safety and in some big Air Freight Services research on Health and Safety is done once in year to ensure that all the employees are happy from the point of Health and Safety or not even customs inspect the every Air Freight Service once or twice in a year. This project is all about the Health and Safety management system. Main aim of this research is to help the employees to work safely and avoid accidents by finding main issues of Health and Safety occurred in Air Freight Services and solutions to remove those issues. Responsibilities of management and employees toward Health and Safety in Air freight Services should also be investigated in this research. Main aim of this research is to improve the health and safety in airfreight services by improving the Management system of health and safety and as researcher working as a Ware House Operator in Scanwell Freight Services (SFS), so I choose this organisation for my research. This organisation is ready to help me in my research. As we know no one becomes perfect but at least we can try to become perfect. There is lot of issues in every air freight services and everyone wants to resolve these issues. To resolve the big issue it will require lot of investment. But at least we can resolve the small issues because small issues sometime give birth to big issues. In this research I am trying to find all the small and big issues and put forward to company directors just as recommendations. In Scanwell Freight services there are lots of small issues which are ignored and can solve very easily by just understanding and cooperating with each other. Some issues are big which require wealth of company but as the manager of company Mr Naresh Nandani gives me permission for this research to find out all the issues regarding Health and Safety in company. It will help the company to become perfect in Health and Safety. For Health and Safety everyone wants to be perfect because the safety of employee is the prime concern of every company. This research will help an Air Freight Services to improve the Health and Safety Department and responsibilities of management and employees towards Health and Safety. Every person on this earth work only to live the life happily and calmly, if person dies in accident while working then its a big shame on a company who take the work from the employees but not considered their safety while working. So this research will help Air Freight Services and employees of Air Freight Services to take care of health and safety precautions while working. This research also helps me to get the experience and also create my good image in front of managers and directors of the company. The issues which are considered in this research are small and big issues. Small issues can be removed by just understanding and cooperation but big issue requires time and wealth of company. It all depends on the management of Scanwell, how they react for these issues. Directors have the responsibility for the health and safety in every organisation. 1.1 Background of Research The Management system is based on nationally and internationally agreed principles, defined and developed to provide the necessary strength, flexibility and appropriate foundation for the development of a sustainable health and safety culture throughout the all air freight services. The practical recommendations of the procedures and arrangements with in this research can be used by all those who have a responsibility for managing Health and Safety activities in Air Freight Services. The outcome of this research can be used by Air Freight services as a practical tool to achieving continual improvement of health and safety performance. While working as a warehouse operator in S.F.S researcher found lots of small and big issues of health and safety which can be easily removed by just co-operating and understating between employees and management. Researcher wants to avoid the accidents to him and other workers thats why this research is conducted with the help of employees, management and managers permission. 1.2 Importance and Motivation of the Study Every person on this earth work only to live the life happily and calmly, if person dies by accident while working then its a big problem of a company who take the work from the employees but not considered their safety while working. Topic of research or motivation of research always comes from authors desires. As researcher already mentioned that he is working as a ware house operator in Scanwell Freight Services, so while working researcher found lots of issues regarding Health and Safety then researcher discuss some issues with my managers and operational managers as well of organisation and ask them that researcher want to do research on health and safety information for this organisation and they motivate researcher by saying a very good words â€Å"We appreciate your idea and we are with you† and by finding the issues and solutions for the issues researcher can help my workmates too. Importance of this research is that this research is not only for S.F.S every organisation can take advantage from this research because Health and Safety is a major issue in every organisation. 1.3 Objectives To identify and investigate the issues which create/ increase the risk of Health and Safety while working in Air freight Services. To find out the solutions for issues of Health and Safety comes while working in Air Freight Service. To critically analyse the factors of health and safety which reduce the risk of accidents while working? 1.4 Research Question/Hypothesis More employees and managements responsibility towards Health and Safety in Air freight services reduce the risk factor in health and safety in the organisation. Good employee training and induction programmes to reduce the risk factor of Health and safety in the organisation. Contingent planning and its managements help to reduce the risk factor of Health and Safety in the organisation 1.5 Research Questions What are the issues of risks of health and safety which come while working in air freight services? What are the factors which reduce the risk of health and safety while working in air freight services? What are recommended strategy of the identified issues which reduce the risk factors while working in air freight services? 1.6 Scope of the project Every freight services want to improve the health and safety within the organisation. As I am doing this research on Scanwell Freight Services, it will help our organisation to become perfect in Health and Safety. Scope of this research is very wide. This research will help an Air Freight Services to improve the Health and Safety Department and responsibilities of management and employees towards Health and Safety. This research also can be used by other organisations to maintain the Health and Safety in organisations. When customs investigate the organisation we can show them the new research and removed issues regarding Health and Safety. This thing also improves the organisation image in market and everyone wants to work with this organisation because of name in market and name in customs regarding Health and Safety. This research also shows the ways of improving management responsibilities regarding Health and Safety and channels of communication with employees. 1.7 The outcomes of this project are Provide the knowledge about safety while working in Air Freight Services. Get the knowledge how to improve the safety while working under pressure and deadline. Provide the information of responsibilities of employees and management towards Health and Safety. There are following techniques researcher identify from academic literature and will be able to develop research methodology for this project. 1.8 Research approach Qualitative research approach will be use for this research based upon face to face interview with close ended and open ended questions with employees and management. From literature and discussion on various traditions and approaches to good research, there are 4 strategies considered (Denzin and Lincoln, 1994; Johannessen, 1992). Theoretical Research Quantitative Research Qualitative Research Participatory Research 1.9 Research philosophy (Positivism and phenomenology) Easterby- Smith (1999) says that there are three main reasons why this whole mental exercise regarding the research philosophy you should follow in your research is important: It can help you to choose the methods that you will use. Knowledge of research philosophy will enable and assist you to evaluate different research methods and avoid inappropriate use and unnecessary work by identifying the limitation of particular approaches at an early stage of your study. It may help you to be creative and innovative by either choosing or adapting research methods that are, as yet, outside your experience. In this research positivism and phenomenology philosophy will use. Positivism promotes a more objective interpretation of reality, using hard data from surveys and experiments, while phenomenology is concerned with methods that examine people and their social behaviour (Gill and Johnson, 1997). 1.10 Research method (Qualitative and Quantitative) In this research the Qualitative and Quantitative methods will use but the main method used is qualitative. In Quantitative research data can collect from case studies, other researches, internet, pie charts, ghant charts and books etc. Means old data on the other hand qualitative method contains data collected from face to face interviews, telephonic interviews, questioners etc. Means new data (Best and Khan, 1989: 89-90). In this research qualitative approach will use because every freight services have different types of issues and all these issues occurred while working, so only employees and management can find the issues. For collection of data and to find issues of health and safety face to face interviews requires with employees and management which shows that the approach should be qualitative. Qualitative research requires time and money. 1.11 Research strategy Research strategy refers to the general approaches and goals of a research study. The selection of research strategy is usually determined by the kind of question you plan to address and kind of answer you hope to obtain- in general terms, what you hope to accomplish. Research strategy use in this research is descriptive research strategy. Descriptive strategy means intended to answer question about the current state of individual variables for a specific group of individuals (Authors Frederick J. Gravetter, Lori-Ann B. Forzano, 2008) e.g. this research is made on health and safety of Scanwell freight services and on every single field which require health and safety. 1.12 Primary and secondary data (Qualitative and Qualitative) In this research Primary and Secondary both research will be done but according to need. Firstly research starts with secondary and then primary will be done like by interviews employees and management. 1.13 Sampling Random and systematic sampling will use in this research. First employees are selected randomly from different fields and interview will be done and the identified issues put in the system according to the priority. 1.14 Data Collection Qualitative and Quantitative data both methods of data collection will use for this research like face to face interview with close ended and open ended questions with employees or other relevant respondents like managers, experts of health and safety. Direct face to face or telephonic interview will be done to collect the information from management and employees by using video phone in this way researcher will be able to identify the respondent is the right person and the same person which has been chosen as it is the ethics of research and through this researcher will be able to develop the validity and reliability of the research.. 1.15 Data recording Complete moral thought will be done. All the data will record very safely to avoid leakage. To record data Microsoft office tools will be used. Evidence of data also will be saved and Harvard reference method will be used. 1.16 Target groups For this research Scanwell Freight Service UK is taken as an example and research will be done on Scanwell Freight Service UK .Health and Safety of employees while working inside Scanwell Freight Service UK will be studied and analyzed. Main target is employees of Scanwell Freight Service UK. 1.17 Resources used for the research analysis As I am working as a Ware House Operator in Scanwell Freight Services UK, so main resource will be Scanwell Freight Services Shambu House Amberley Way, Hounslow TW4 6BH Main aim of this research is to improve the health and safety in airfreight services by improving the Management system of health and safety and as researcher working as a Ware House Operator in Scanwell Freight Services (SFS), so I choose this organisation for my research. This organisation is ready to help me in my research. 1.18 Research Limitation From my point of view there is no limitation of this research but the issues which I am considering in this research are big issues which require a wealth of the company. But to remove all the small issues of this company it requires no wealth just require the understanding and cooperation of all the employees. If company wants to remove the big issues it also require long time because I am considering some construction issues too in this research. So for construction it requires a time. These issues cannot solve by understating it requires wealth and time. Chapter 2 Literature Review 2.1 Introduction Literature review is a secondary data. For this research all the secondary data comes from internet and mentor health and safety services which contain all the safety information and responsibilities of management regarding health and safety. In freight services its compulsory for everyone who works with the organisation should know all the information about Health and Safety. This literature review considers all the safety information which is necessary to knows by everyone. Literature review is an examination of scholarly information and research based information on a specific topic. In other words its a review of whats known, not suspected or assumed, about a specific subject. Its goal is to create a complete, accurate representation of the knowledge and research based theory available on a topic. An integral part of a research process, then, is gaining an understanding what is and isnt known about the reality of a situation, event, or circumstances. One simple explanation for the need to work toward that understanding is this: if people dont know reality, then how can they develop a research study or a plan to address a problem or concern with any effectiveness? An understanding of reality is essential to avoid creating a plan that addresses fiction rather than reality. So, researchers, regardless of academic level or professional position, use appropriate quality literature to accomplish the goals. If it is applied review, it will to survey known information about a topic and help identify information that is not yet known so the best decision for action or for further examination of a situation can be made. In other words, filling a gap in the literature isnt the main goal. The main goal is to understand the missing and existing knowledge. The question or questions used sho uld guide that kind of applied knowledge acquisition. If its a simple review, the question will be more general, as will the survey of literature conducted. The question will be one that dedicates an overview of the information provided in numerous sources on the topic being considered. It will also be one that lays groundwork for future research of greater depth. In other word, it will provide insight into areas that will each be reviewable in greater depth in future research. 2.2 Literature Review 2.2.1 Management Responsibilities towards Health and Safety The main responsibility regarding safety and health is always at the highest level of system which is the Director of the organisation, but still the duty is divided into all the levels according to the needs and control. These Responsibilities also includes: The legislative body should ensure that the research on Health and Safety will be held at least 2 times in a year. This research will maintain the Health and Safety in the organisation and also employees get the chance to talk about their issues and recommendation. It also increases the faith of employees and customs that inspect the freight services regarding health and safety. The legislative body of all the workers should ensure that the system for the health and safety must and also maintained regularly according to needs of the health and safety principles. Table for the system should be prepared and always on the notice board which will help the workers to go for complaints and also helps new workers to maintains health and safety needs. Principles should be developed and communicated all over the organisation. If the system needs improvements or any changes take place it should be communicated all over the management. All the resources which requires for the daily needs for workers always available in organisation, so management have to take care of that. These resources can be safety jackets, safety gloves, safety shoes and safety signs etc. Duties of the workers should be clearly explained and make sure that no changes take place in duties unless it will discussed with the top level employees e.g. Fork lift drivers only drives fork lift no others have access to drive the fork lift without permissions from the floor managers. Training and education will be given to new appointed staff before starts work; it will reduce the chances of accident. Employee Responsibilities towards Health and Safety Employees responsibilities towards health and safety should be must because the duties are given according to experience and qualifications. They have to do their job only because work in air freight services is very dangerous, only thats why everybody have their own duties e.g. one person whose duty is only off loading the PMCS and BINS from the lorries only do the offloading because one wrong step can take the life away. Forklift connects to the Lories and rollers are picked up PMC which is appx 3 to 4 ton heavy comes with a high speed towards fork lift. If inexperienced person sitting on forklift, forklift shakes with the weight and PMC fall downs. It may give birth to a huge accident which can easily take the life away of the person who picks the roller up and forklift driver too. All the duties should be under section 7 and 8 of the health and safety at work. In Scanwell freight services all the employees have different duties there are 5 drivers, 2 forklift drivers drives only inside building for handling pallets and raking the palletized vegetables, one off loader and 2 person for breaking the PMCS and BINS and floor manager makes the tickets and keep eye on every employee to make sure that all the health and safety precautions to be taken care or not. Others are office staff. One very good thing I like in this organisation is that the director physically comes every night to make sure that no body miss use their duties. He always says precaution and safety first. Employees should have to take care of the following steps: Take responsible care of their own health and safety and that of others who may be affected by their actions. Cooperate with management to meet the employers legal duties and work in accordance with company procedures. Not intentionally or recklessly interface with or misuse anything provided in the interest of health, safety or welfare and refrain from actions (or inactivity) which might endanger themselves, or others. Demonstrate their commitment to health and safety by their behaviour and cooperate in the investigation of accidents and incidents. Use all equipments safely, including that provided for their personal protection and report to management any defects in equipments or other danger at once, or as soon as it is safe to do so. Comply with all safety instructions or procedure and not undertaken any tasks that they are not trained for. 2.2.3 Health and Safety Organisation Chart Normally the system is same in all the air freight services but some time depends upon the size of the organisation. Scanwell Freight Services flow chart for Health and Safety System 2.2.4 Assignment of Individuals For effective arrangements of health and safety the duties of folks and tasks should be very visibly identifies. For policy making director should be delegated and day to day safety issues goes to a line manager or floor manager. Management can develop polices and give recommendation for issues comes in organisation but the last decision is of the directors of the company. If the issues are urgent and small then it can be easily solve on the basis of the mangers and assistance managers. Because managers have the right to spend specific amount of money on the organisation by own. Responsibilities should be divided into two categories General Specific General Responsibilities According to rules and policies the general responsibilities goes to Director Employees Director responsibilities are as follows: Director has to give first priority to safety issues to improve the health and safety or to remove the issues comes regarding health and safety in an organisation Director has to ensure that objectives outline of system of safety and health will be clear and practical by the person who controls it. Director has to ensure that the principles and policies of health and safety should be checked regularly and changed according to conditions. Director has to ensure that the policies and principles will reach to every person attached to company and also ensure that all the safety hazards will be known by all the employees. Director has to ensure that no resources and substance should be used without having proper hazards and controls. Employees responsibilities are as follows: Main responsibility of employees is to always take care of their own safety while working and the others who working with them. Help the system of health and safety by doing their duties in proper manner and according to the procedures of the company. Rash driving of forklifts should be avoided to avoid accidents because by rash driving of forklift somebody who working in warehouse can be injured and even driver of forklift also be injured if accident occur. Behaviour should be cool, anger should be controlled. Use of alcohol and smoking should be avoided inside the warehouse, alcohol may become cause of anger and smoking inside warehouse may become cause of fire. Employees should not take the job in hand for which they are not trained. Specific Responsibilities Specific responsibilities will be given to specific persons at specific levels like Director responsibilities is to be check and sign the principles and policies of health and safety. Operational mangers have to check whether all the resources required for work available or not. Floor managers have main duties regarding health and safety because employees are working on floor in front of floor managers. All individuals have to control their responsible areas. Health and Safety responsible employee have to check and control all the safety equipments and make sure that all the standards meant for Health and Safety controlled and maintained by employees and all the employees working according to tasks assigns. Action should taken Make sure that all the workers know about their tasks and agree to their household tasks. Strengthen the memo contained in the principles and rule by different activities. 2.2.5 Sign up Assistance for Health and Safety For assistance in Health and Safety there are lots of organisations and qualified peoples, they got the certificates for Health and Safety. So every organisation hires certified peoples for Health and Safety or tie ups with organisations work for Health and Safety services. These organisations assist freight services to maintaining the health and safety in organisations. Scanwell Freight services also sign up NewWest Mentor Services for consulting to take guidance and advice regarding Health and Safety. NetWest Mentor services are designed to take care of all the laws of Health and Safety in organisation. It includes premises, tools, machines, safety equipments and most important is employees safety while working. 2.2.6 Communication of Health and Safety Policies and principles within the organisation So frequently we hear of a breakdown in communication being the cause of Health and Safety incidents, some with devastating consequences. The sad fact is that often these situations could have been easily avoided by implementing simple procedure to improve communications between working parties. An incident at West Coast Traincare in 2004 illustrates only too well the devastating effect of poor communication and the price is paid. The situation arose when employee Mr Birch was replacing the brake pads underneath a set of carriages at deport in Oxley, Wolverhampton. Two colleagues also working on the train conducting brake tests on the attached locomotive. During the course of testing, one of them released the trains breaking system causing the train to move forward. Mr Birch right hand was subsequently crushed by one of the carriage wheels, causing injuries that resulted in the amputation of all his fingers and two knuckles. HSE Investigation inspector, Steve Turmer, commented at the time,†Very simple steps could have prevented this accident. The staff was not adequately protected and there is lack of communication between the various groups†. West Coast Traincare pleaded guilty to breaching section 2(1) of Health and Safety at work etc. Act 1974 in that it did n ot ensure the safety of persons in its employment or operate under the safe system of work for staff undertaking maintenance activities. The company was fined  £13,000 with cost of  £3500. Effective Health and Safety is not a just paper exercise and companies must refrain from a ‘tick box system of compliance. General communication and awareness exercise can help to ensure that the intentions laid out in Health and Safety policy and supporting procedure are implemented and adhered to. There is no legal requirement to communication in set fashion and it is down to the employee to choose the right method according to the need. However there are a certain pointers which will improve the impact of any chosen communication method. In other words of poet William Butler Yeats,†Think like a wise man but communicate in the language of the people†. This is echoed by workplace laws Health and Safety Consultants Bill Scholes who suggests, â€Å"Understanding your audience is the key to delivering the Health and Safety message and the key to identifying the right mode of communication.† John Bartlett says that â€Å"Appreciating the general concept of the need for good health and safety is very different from understanding how the specifics apply to the dynamic of a particular workspace†, Workplace laws Safety and Health Practitioner.† Therfore in order to communicate risk management effectively its got to be made relevant and pertinent to the industry†. The laws also needs to be interpreted sensible, Chris Streatfeild of Greenstreet Breman†The key principle in communicating health and safety is proportionality. It shouldnt go over the top so that were condemning every activity as unsafe. You need to conduct a risk assessment but what u need to do as a result of that needs to be proportionate to the risk identified† Diana Wright says that†within the communication message, employees need to remind that down to them as well†. It is essential to promote individual ownership so employees avoid the ‘its not my department altitude all the commonly found within the workplace. A very similar view point is taken by John Bartlett who reminds us, â€Å"It is important to engender a feeling of responsibility when communicating Health and Safety as this empower peoples. Its not about wrapping employees in cotton wool but giving people the information and confidence to make sensible decisions about how they work†. The main types of communication are formal (including health and safety meetings, trainings and newsletters) and informal (walkabouts, one to one unofficial chats and open forums); the HSE recommends a mix of both. The size and structure of an organization, diversification of roles and geographical location of employees will all have an effect on determining the best communication.

Competitive Organization Essay -- Business

How does your organization compete? Walker et al. (2010) write, â€Å"competitive strategies are based on overall patterns of purpose, practice, and performance.† After reviewing the annual report and company website, it appears that Limited Brands Inc. (LTD) does not only have one competitive strategy. Since the firm is divided into several distinct strategic business units (SBU) with differing core competencies and available resources, as well as disparate customer and competitive characteristics it employs different strategies to create value, promote growth and profitability (i.e. Victoria’s Secret and Bath & Body Works; Walker et al., 2010). For instance, the Victoria’s Secret SBU appears to leverage a â€Å"differentiated analyzer strategy† by â€Å"actively seeking to expand into related product markets with differentiated offerings† (Walker et al., 2010). Not only does Victoria’s Secret offer a differentiated line of lingerie, but it also has expanded its product offerings to include beauty, apparel, and accessories. These expansions are largely financed and supported by the SBU’s core business (lingerie) and its profitable, strong brand reputation. In contrast, the Bath & Body Works SBU seems to employ a â€Å"differentiated defender strategy† (Walker et al., 2010). Its activities focus on constantly improving existing offerings by modifying products as well as processes. In addition, it also defends its market position through line extensions to help insulate and fortify the company’s position from competition. In its annual report LTD notes â€Å"we are aggressively focusing on bringing compelling merchandise assortments, marketing and store experiences to our customers† (LTD, 2011). This implies that LTD’s overarching strategy is driv... ...ity. Resources: Anderson, J.C., Narus, JA., & van Rossum, W. (2006). Customer value propositions in business markets. Harvard Business Publishing. Retrieved from http://hbr.org/ Johnson, M.W., Christensen, C.M., & Kagermann, H. (2008). Reinventing your business model. Harvard Business Publishing. Retrieved from http://hbr.org/ Limited Brands Inc. (LTD). (2011). Proxy statement and annual report. Retrieved from https://materials.proxyvote.com/Approved/532716/20110328/CMBO_86861/HTML2/default.htm Porter, M.E. (1996). What is strategy? Harvard Business Review. Retrieved from http://hbr.org/ Treacy, M., & Wiersema, F. (1993). Customer intimacy and other value disciplines. Harvard Business Review. Retrieved from http://hbr.org/ Walker, O.C., & Mullins, J.W. (2010). Marketing strategy: a decision focused approach (7th Ed.). New York, NY: McGraw-Hill.

Riley King :: essays research papers

Riley King A.K.A. : B. B. King 	Life span: 1925-???? 	Style Synopsis: Style is the word that describes the way that B.B. He uses signature tremolo and "T-Bone Walker" influenced jazzy sounding blues riffs. Also, in words of B.B., "I don't do no chords". He can also tell when muted notes are more necessary than full notes. Biography 	For as long as anyone can remember, B.B. King has reigned as the "King Of Blues." With his Gibson guitar named Lucille, along with his unique vocals, king has put out some of the most down-home sounds in African-American music. B.B. King, the world's greatest blues singer had- like a lot of people- had some hard times. Born in 1925 in Itta Bena, Mississippi., King lived with his mother until he was nine. When his mother died he lived alone, taking care of himself by working in cotton fields that were owned by the people who had employed his mother, this was the time of the Depression , and the period when he started learning the guitar. He worked as a disc jockey at the Memphis radio station WDIA in 1949, where he picked up the stage name "The Beale Street Blues Boy," He was influenced by jazz guitarist Charlie Christian, as well as countless other blues musicians including T-Bone Walker. Among the many songs he eternalized, "The Thrill Is Gone" is perhaps his most enduring, he aslo won several Grammy's for that song and the albums "There Must Be a Better World Somewhere", "My Guitar Sings The Blues", "Live at San Quentin", "Live at the Apollo", an d "Blues Summit". He received along with other numerous awards the Grammy Lifetime Achievments Award in 1987. Still on the road and recording for MCA, with Lucille , B.B. King is still showing the world the blues is here to stay. 	King started his career as a teenage professional musician on the streets of Memphis during the 1940s. He played gospel and blues on street corners for tips. Concerned in whether or not to play gospel or Blues, he decided to integrate both styles. In 1951, B. B. King had his first hit song ,"3 O'clock Blues.'' The song was so successful, record producers signed the young man from his Memphis, Tenn. home and send him to New York City, where he shortened his stage name from Beale Street Blues Boy to "B.B.'' 	Over the past forty years, King has been called the master of blue using his many styles of gospel, jazz, and blues, which has influenced all blues and rock guitarists.

Drama Coursework †Response Phase Essay

As part of our drama course we are studying the play â€Å"blood brothers† by Willy Russell. Blood Brothers is about twins who were separated at birth because their mother could not afford to keep both. As they grow up they meet, become friends and eventually blood brothers. However they both fall in love with the same girl and this conflict ultimately leads to their tragic deaths. First we read the play blood brothers as a class, then our teacher, Mrs O— asked us to choose and then act out three or four scenes which we, as a group thought were most important. In my group were S—, G— and N—. The first scene we chose was when Mr Lyons asks Mrs Johnston to give away one of her babies, we thought this was a crucial moment in the play because in this scene we see how the brothers first got separated. We also see the differences between the middle and the working class people, which was important as it is a main theme in the play. I was playing Mrs Lyons and N— was playing Mrs Johnston. We started our performance with a freeze frame; our freeze frame was useful as it showed the audience what scene we are going to perform. Nicola, playing Mrs Johnston was looking down holding her stomach as if she was pregnant. I was standing on her side holding a bible pushing it towards her. We wanted to show the part where Mrs Lyons was asking Mrs Johnson to make a binding agreement, we used facial expressions to show which characters we were trying to portray. As I was Mrs Lyons, I stood with a smug arrogant look to show that I was the wealthy one, while N— was looking sad, worried and a little scared. Our role-play started with Mrs Johnston working and Mrs Lyons coming in to see how she was doing. As Mrs Lyons I spoke with a posh accent boasting about how big my house is and looking down at N—-. We used thought tracking to get inside the characters mind and see what they are really thinking. When N—- was telling me about how she can stop getting pregnant and I can’t have any babies thought tracking was useful as I got to show the audience how I was actually jealous and thought that the babies would be better off with me. We also used it to show that N— did not like Mrs Johnston showing off and thinking she was better then her. After the visit to the doctors, N—- acted like she was nervous and panicking that the welfare will come and take her children away and worried about how she would cope with two more babies. At this point I used thought tracking to hint to the audience that I was thinking about asking for a baby. When I did ask for a baby I started to act more mean and scary grabbing hold of N—- and begging her to give me a child to show how desperate Mrs Lyons was to have a baby. N—- used thought tracking to show the audience that she was thinking about agreeing to give me a baby and also to show that she was a little scared of me. I was shouting at her doing all I could to make her agree and getting a bible and forcing her to make a binding agreement. We also used hot seating in our performance; this helped the audience to get to know more about the characters. Our teacher, Mrs O— first asked us questions and we had to answer staying in character. The audience got to know about how N—-‘s husband left her and how she has to look after all the kids by herself. We also used it to show that she was considering giving a child a baby to Mrs Lyons, as she could not afford to have any more kids. The hot seating helped me show how Mrs Lyons’ evil side and how she did not care if it was wrong all she wanted was a child and she does not care how she gets it. For our second scene we choose the part when the brothers meet for the first time. This we thought was another key scene as it shows how they meet and become blood brothers, not knowing that they were actually real bothers. G— was playing Edward and S— was playing Mickey. In this scene we see how better off the rich one, Edward is that Mrs Lyons is looking after him. The freeze frame for this scene was when the two boys were crossing fingers and Mrs Lyons in the background. We made it clear what scene they were going to perform was when they first meet because it was the part when they became blood brothers. They were both smiling and happy to have made a new friend while Mrs Lyons stood in the background with her arms crossed looking angrily at the two of them. We added a bit of comedy to this part because they are seven year olds and we wanted to show that. Shikira was sitting on her own making funny gun noises looking very scruffy and G—- walks in acting very posh. When S— taught him swear words he was shocked and amazed at all the â€Å"smashing† things that S— says. We used thought tracking to show how G— had never meet a boy like him but actually liked him. The hot seating gave the audience a chance to see that G—- has not got a lot of friends as they all bully him but not S—-. They audience also got to see that S—- never meet a posh boy like him but they became friends. In the second group were K—, M—, M— and B—-. The first scene they done was when Mrs Johnston gives one of her babies away to Mrs Lyons. K—- was playing Mrs Johnston and M— was playing Mrs Lyons. Their freeze frame was of K—- down on her knees scrubbing the floor and M—- crossing her arms looking down at her. It was obvious what scene they were going to do and what characters they were playing by using body positions and facial expressions. M—- looking arrogant and like a snob and showing how she thinks she is above K—– just because she is richer. Their performance was very well organised and they all knew what they were doing. M—- was very good at acting arrogant and as K—– cleans she was looking down at her and used good thought tracking to show how she felt. K—– did well as Mrs Johnston acting like she is happy to work for her but suing thought tracking show that she secretly did not like Mrs Lyons and that created tension between the two of them. I thought that they lacked thought tracking as the play went on and could have added more towards the end of their performance. Their use of hot seating was good; although I thought when they answered they could have gone into more detail and let the audience find out more about their characters. From the hot seating we learnt that M—– does not think its wrong to take K—-‘s baby and that K—- has no money to look after any more children. I thought that M—– could have improved her performance by added more thought tracking and speaking louder but I thought she did well at showing she was Mrs Lyons by the way that she spoke and her attitude towards K—–. K—– acted confidently, and used good thought tracking to show what she was thinking at the start of the play. She would have improved her performance by adding more detail to her answers in the hot seating and more thought tracking at the end of their performance. In the third group were G—-, T—–, S—- and T——. One of the scenes they acted out was the last scene; this is an important scene in the play because it was when Mickey finds out about Linda’s affair with Edward. Mrs Johnston’s secret deal with Mrs Lyons is also reviled and both brothers end up dead. T—– played Mickey, C—— was Edward and Grace played Mrs Johnston. Their freeze frame was off the end of the play when Mickey and Edward were dead. T—– and C—- were lying down on the floor dead and G—- was standing over them. They did well to show the tragic ending of the play and g—— used good facial expressions to show that she was shocked and upset at what had just happened. She stood with her head slight down and looked like she was crying out in disbelief. They stared with Mickey who was played by T—— going crazy wandering around the stage looking for the pills. She used thought tracking to tell the audience what she was looking for and how she angry she felt that she did not have them. When she found out about Linda and Edward’s affair she acted good and confidently showing how angry and frustrated she was. She used thought tracking telling the audience how she was thinking out killing him when she went to get the gun before storming out to find Edward. C—– playing Edward was doing his job making a speech acting normal when suddenly T—— barges in pointing a gun in his face. The use of hot seating at this moment let the audience know how scared Edward was and how T——- was not thinking straight and how she was just angry. I thought that this group also could have spoken in more detail to explain to the audience how they feel. At this moment G—— runs in trying to stop T——. She used thought tracking to say how she was thinking of telling them the truth. G—– trying to stop Mickey shouts out to not to kill Edward because they are brothers. But this just makes T—- even more angry thinking that he could have ended up like C———- with a good job and a great life. G—- in a final attempt to stop Mickey pushes his hand but the gun shoot and kills Edward. The police then shoot T—— and she falls to the floor, leaving G—– in crying in shock. I thought that in this part they could have been more organised and put more thought tracking in but all in all they had a great performance.

Deviance. Topic Questions

University of Wollongong Research Online Faculty of Arts – Papers Faculty of Arts 1993 What Is Hegemonic Masculinity? Mike Donaldson University of Wollongong, [email  protected] edu. au Publication Details Donaldson, M, What Is Hegemonic Masculinity? , Theory and Society, Special Issue: Masculinities, October 1993, 22(5), 643-657. Copyright 1993 Springer. The original publication is available here at www. springerlink. com. Research Online is the open access institutional repository for the University of Wollongong. For further information contact the UOW Library: [email  protected] edu. au Theory and Society, Vol. 22, No. 5,Special Issue: Masculinities, Oct. , 1993, pp. 643-657. What Is Hegemonic Masculinity? Mike Donaldson Sociology, University of Wollongong, Australia Structures of oppression, forces for change A developing debate within the growing theoretical literature on men and masculinity concerns the relationship of gender systems to the social formation. Crucial ly at issue is the question of the autonomy of the gender order. Some, in particular Waters, are of the opinion that change in masculine gender systems historically has been caused exogenously and that, without those external factors, the systems would stably reproduce. 1) For Hochschild, the â€Å"motor† of this social change is the economy, particularly and currently, the decline in the purchasing power of the male wage, the decline in the number and proportion of â€Å"male† skilled and unskilled jobs, and the rise in â€Å"female† jobs in the growing services sector. (2) I have argued that gender relations themselves are bisected by class relations and vice-versa, and that the salient moment for analysis is the relation between the two. (3) On the other side of the argument, others have been trying to establish â€Å"the laws of motion† of gender systems.Connell, for instance, has insisted on the independence of their structures, patterns of movement. and determinations, most notably in his devastating critiques of sexrole theory. â€Å"Change is always something that happens to sex roles, that impinges on them. It comes from outside, as in discussions of how technological and economic changes demand a shift to a ‘modern' male role for men. Or it comes from inside the person, from the ‘real self' that protests against the artificial restrictions of constraining roles.Sex role theory has no way of grasping change as a dialectic arising within gender relations themselves. † It has no way of grasping social dynamics that can only be seriously considered when the historicity of the structure of gender relations, the gender order of the society, is the point of departure. (4) This concern with broad, historical movement is linked to the question of male sexual politics. Clearly, if men wish to challenge patriarchy and win, the central question must be, who and where are the â€Å"army of redressers? (5) But  "the political project of rooting out the sexism in masculinity has proved intensely difficult† because â€Å"the difficulty of constructing a movement of men to dismantle hegemonic masculinity is that its logic is not the articulation of collective interest but the attempt to dismantle that interest. (6) It is this concept of â€Å"hegemonic masculinity† on which the argument for autonomy of the gender structures turns, for it is this that links their broader historical sweep to lived experience.Put simply, if the gender system has an independence of structure, movement, and determinations, then we should be able to identify counter-hegemonic forces within it; if these are not identifiable, then we must question the autonomy of the gender system and the existence of hegemonic masculinity as central and specific to it. On the other hand, if gender systems are not autonomous, then the question â€Å"why, in specific social formations, do certain ways of being male pred ominate, and particular sorts of men rule? † remains to be answered and the resistances to that order still remain to be identified.The political implications of the issue are clear. If there is an independent structure of masculinity, then it should produce counter-hegemonic movements of men, and all good blokes should get involved in them. If the structure is not independent, or the movements not counterhegemonic, or the counter-hegemony not moving, then political practice will not be centred on masculinity †¦ and what do we men do then, about the masculine images in and through which we have shaped a world so cruel to most of its inhabitants?Hegemony and masculinity Twenty years ago, Patricia Sexton suggested that â€Å"male norms stress values such as courage, inner direction, certain forms of aggression, autonomy. mastery, technological skill, group solidarity, adventure and considerable amounts of toughness in mind and body. † (7) It is only relatively recent ly that social scientists have sought to link that insight with the concept of hegemony, a notion as slippery and difficult as the idea of masculinity itself.Hegemony, a pivotal concept in Gramsci's Prison Notebooks and his most significant contribution to Marxist thinking, is about the winning and holding of power and the formation (and destruction) of social groups in that process. In this sense, it is importantly about the ways in which the ruling class establishes and maintains its domination. The ability to impose a definition of the situation, to set the terms in which events are understood and issues discussed, to formulate ideals and define morality is an essential part of this process.Hegemony involves persuasion of the greater part of the population, particularly through the media, and the organization of social institutions in ways that appear â€Å"natural,† â€Å"ordinary:' â€Å"normal. † The state, through punishment for non-conformity, is crucially inv olved in this negotiation and enforcement. (8) Heterosexuality and homophobia are the bedrock of hegemonic masculinity and any understanding of its nature and meaning is predicated on the feminist insight that in general the relationship of men to women is oppressive.Indeed, the term â€Å"hegemonic masculinity† was invented and is used primarily to maintain this central focus in the critique of masculinity. A fundamental element of hegemonic masculinity. then. is that women exist as potential sexual objects for men while men are negated as sexual objects for men. Women provide heterosexual men with sexual validation, and men compete with each other for this. This does not necessarily involve men being particularly nasty to individual women. Women may feel as oppressed by non-hegemonic masculinities, may even find some expressions of the hegemonic pattern more familiar and manageable. (9)More than fifty books have appeared in the English language in the last decade or so on m en and masculinity. What is hegemonic masculinity as it is presented in this growing literature? Hegemonic masculinity, particularly as it appears in the works of Carrigan, Connell, and Lee. Chapman, Cockburn, Connell, Lichterman, Messner, and Rutherford, involves a specific strategy for the subordination of women. In their view, hegemonic masculinity concerns the dread of and the flight from women. A culturally idealized form, it is both a personal and a collective project, and is the common sense about breadwinning and manhood.It is exclusive, anxiety-provoking, internally and hierarchically differentiated, brutal, and violent. It is pseudo-natural, tough, contradictory, crisis-prone, rich, and socially sustained. While centrally connected with the institutions of male dominance, not all men practice it. though most benefit from it. Although cross-class. it often excludes workingclass and black men. It is a lived experience, and an economic and cultural force, and dependent on soc ial arrangements. It is constructed through difficult negotiation over a life-time. Fragile it may be, but it constructs the most dangerous things we live with.Resilient, it incorporates its own critiques, but it is, nonetheless, â€Å"unravelling. † (10) What can men do with it? According to the authors cited above, and others, hegemonic masculinity can be analyzed, distanced from, appropriated, negated, challenged, reproduced, separated from, renounced, given up, chosen, constructed with difficulty, confirmed, imposed, departed from, and modernized. (But not, apparently, enjoyed. ) What can it do to men? It can fascinate, undermine, appropriate some men's bodies, organize, impose, pass itself off as natural, deform, harm, and deny. But not, seemingly, enrich and satisfy. ) Which groups are most active in the making of masculinist sexual ideology? It is true that the New Right and fascism are vigorously constructing aggressive, dominant, and violent models of masculinity. Bu t generally, the most influential agents are considered to be: priests, journalists, advertisers, politicians, psychiatrists, designers, playwrights, film makers, actors, novelists, musicians, activists, academics, coaches, and sportsmen. They are the â€Å"weavers of the fabric of hegemony† as Gramsci put it, its â€Å"organizing intellectuals. These people regulate and manage gender regimes: articulate experiences, fantasies, and perspectives; reflect on and interpret gender relations. (11) The cultural ideals these regulators and managers create and perpetuate. we are told, need not correspond at all closely to the actual personalities of the majority of men (not even to their own! ). The ideals may reside in fantasy figures or models remote from the lives of the unheroic majority, but while they are very public, they do not exist only as publicity.The public face of hegemonic masculinity, the argument goes. is not necessarily even what powerful men are, but is what susta ins their power, and is what large numbers of men are motivated to support because it benefits them. What most men support is not necessarily what they are. â€Å"Hegemonic masculinity is naturalised in the form of the hero and presented through forms that revolve around heroes: sagas, ballads, westerns, thrillers,† in books, films, television, and in -sporting events. (12) What in the early literature had been written of as â€Å"the male sex ole† is best seen as hegemonic masculinity, the â€Å"culturally idealised form of masculine character† which, however, may not be â€Å"the usual form of masculinity at all. † To say that a particular form of masculinity is hegemonic means â€Å"that its exaltation stabilizes a structure of dominance and oppression in the gender order as a whole. To be culturally exalted, the pattern of masculinity must have exemplars who are celebrated as heroes. † (13) But when we examine these bearers of hegemonic masculi nity, they seem scarcely up to the task, with more than just feet of clay.A football star is a model of hegemonic masculinity. (14) But is a model? When the handsome Australian Rules football player, Warwick â€Å"the tightest shorts in sports† Capper, combined football with modelling, does this confirm or decrease his exemplary status? When Wally (â€Å"the King†) Lewis explained that the price he will pay for another five years playing in the professional Rugby League is the surgical replacement of both his knees, this is undoubtedly the stuff of good, old, tried and true, tough and stoic, masculinity.But how powerful is a man who mutilates his body, almost as a matter of course, merely because of a job? When Lewis announced that he was quitting the very prestigious â€Å"State of Origin† football series because his year-old daughter had been diagnosed as hearing-impaired, is this hegemonic? In Australian surfing champion, iron man Steve Donoghue, Connell has found â€Å"an exemplar of masculinity† who lives â€Å"an exemplary version of hegemonic masculinity. † But, says Donoghue, â€Å"I have loved the idea of not having to work †¦.Five hours a day is still a lot but it is something that I enjoy that people are not telling me what to do. † This is not the right stuff. Nor are hegemonic men supposed to admit to strangers that their life is â€Å"like being in jail. † Connell reveals further contradictions when he explains that â€Å"Steve, the exemplar of masculine toughness, finds his own exemplary status prevents him from doing exactly what his peer group defines as thoroughly masculine behaviour: going wild, showing off, drunk driving, getting into fights, defending his own prestige. This is not power. And when we look to see why many young men take up sport we find they are driven by â€Å"the hunger for affiliation† in the words of Hammond and Jablow; we see the felt need for â€Å"connecte dness† and closeness. How hegemonic is this? (15) Homosexuality and counter-hegemony Let us, however, pursue the argument by turning now to examine those purported counter-hegemonic forces that are supposedly generated by the gender system itself. There are three main reasons why male homosexuality is regarded as counter-hegemonic. Firstly, hostility to homo- exuality is seen as fundamental to male heterosexuality; secondly, homosexuality is associated with effeminacy; and thirdly, the form of homosexual pleasure is itself considered subversive. (16) Antagonism to gay men is a standard feature of hegemonic masculinity in Australia. Such hostility is inherent in the construction of heterosexual masculinity itself. Conformity to the demands of hegemonic masculinity, pushes heterosexual men to homophobia and rewards them for it, in the form of social support and reduced anxiety about their own manliness.In other words, male heterosexual identity is sustained and affirmed by hatre d for, and fear of, gay men. (17) Although homosexuality was compatible with hegemonic masculinity in other times and places, this was not true in post-invasion Australia. The most obvious characteristic of Australian male homosexuals, according to Johnston and Johnston, has been a â€Å"double deviance. † It has been and is a constant struggle to attain the goals set by hegemonic masculinity, and some men challenge this rigidity by acknowledging their own â€Å"effeminacy. This rejection and affirmation assisted in changing homosexuality from being an aberrant (and widespread) sexual practice, into an identity when the homosexual and lesbian subcultures reversed the hegemonic gender roles, mirror-like, for each sex. Concomitantly or consequently, homosexual men were socially defined as effeminate and any kind of powerlessness, or a refusal to compete, â€Å"readily becomes involved in the imagery of homosexuality† (18) While being subverted in this fashion, hegemonic masculinity is also threatened by the assertion of a homosexual identity confident that homosexuals are able to give each other sexual pleasure.According to Connell, the inherent egalitarianism in gay relationships that exists because of this transitive structure (my lover's lover can also be my lover), challenges the hierarchical and oppressive nature of male heterosexuality. (19) However, over time, the connection between homosexuality and effeminacy has broken. The â€Å"flight from masculinity† evident in male homosexuality, noted thirty years ago by Helen Hacker, may be true no longer, as forms of homosexual behaviour seem to require an exaggeration of some aspects of hegemonic masculinity, notably the cult of oughness and physical aggression. If hegemonic masculinity necessarily involves aggression and physical dominance, as has been suggested, then the affirmation of gay sexuality need not imply support for women's liberation at all, as the chequered experience of wom en in the gay movement attests. (20) More than a decade ago, Australian lesbians had noted, â€Å"We make the mistake of assuming that lesbianism, in itself, is a radical position. This had led us, in the past, to support a whole range of events, ventures, political perspectives, etc. ust because it is lesbians who hold those beliefs or are doing things. It is as ludicrous as believing that every working class person is a communist. † (21) Even though there are many reasons to think that there are important differences in the expression and construction of women's homosexuality and men's homosexuality, perhaps there is something to be learned from this. Finally, it is not â€Å"gayness† that is attractive to homosexual men, but â€Å"maleness. † A man is lusted after not because he is homosexual but because he's a man. How counter-hegemonic can this be?Changing men, gender segmentation and paid and unpaid work Connell notes, â€Å"Two possible ways of working f or the ending of patriarchy which move beyond guilt, fixing your head and heart, and blaming men, are to challenge gender segmentation in paid work and to work in men's counter-sexist groups. Particularly, though, countersexist politics need to move beyond the small consciousness raising group to operate in the workplace, unions and the state. † (22) It is hard to imagine men challenging gender segmentation in paid work by voluntarily dropping a third of their wage packet.But it does happen, although perhaps the increasing trickle of men into women's jobs may have more to do with the prodding of a certain invisible finger. Lichterman has suggested that more political elements of the â€Å"men's movement† contain human service workers, students, parttimers. and â€Å"odd-jobbers. † Those in paid work, work in over-whelmingly female occupations -counselling, nursing, and elementary teaching are mentioned. In this sense, their position in the labour market has made them â€Å"predisposed to criticise hegemonic masculinity, the common sense about breadwinning and manhood. It can also be seen as a defence against the loss of these things, as men attempt to colonize women's occupations in a job market that is increasingly competitive, particularly for men's jobs.? (23) If we broaden the focus on the desegmentation of paid work to include unpaid work, more interesting things occur. While Connell has suggested that hegemonic masculinity is confirmed in fatherhood, the practice of parenting by men actually seems to undermine it. Most men have an exceptionally impoverished idea about what fatherhood involves, and indeed, active parenting doesn't even enter into the idea of manhood at all.Notions of fathering that are acceptable to men concern the exercise of impartial discipline, from an emotional distance and removed from favouritism and partiality. In hegemonic masculinity, fathers do not have the capacity or the skill or the need to care for chil dren, especially for babies and infants, while the relationship between female parents and young children is seen as crucial. Nurturant and care-giving behaviour is simply not manly. Children, in turn, tend to have more abstract and impersonal relations with their fathers.The problem is severely compounded for divorced fathers, most of whom have extremely little emotional contact with their children. (24) As Messner has explained, â€Å"while the man is ‘out there' establishing his .name' in public, the woman is usually home caring for the day-to-day and moment-to-moment needs of her family †¦. Tragically, only in mid- life, when the children have already ‘left the nest' †¦ do some men discover the importance of connection and intimacy. † (25) Nonetheless, of the little time that men spend in unpaid work, proportionally more of it goes now into child care.Russell has begun to explore the possibility that greater participation by men in parenting has led to substantial shifts in their ideas of masculinity. The reverse is probably true too. Hochschild found in her study that men who shared care with their partners rejected their own â€Å"detached, absent and overbearing† fathers. The number of men primarily responsible for parenting has grown dramatically in Australia, increasing five-fold between 1981 and 1990. The number of families with dependent children in which the man was not in paid work but the woman was, rose from 16,200 in 1981 to 88,100 in 1990.Women, however, still outnumber men in this position ten to one. (26) Not only a man's instrumental relations with others are challenged by close parenting, but so are his instrumental relations with himself. Men's sense of themselves is threatened by intimacy. Discovering the affection, autonomy, and agency of babies and children, disconcerted by an unusual inability to cope, men are compelled to re-evaluate their attitude to themselves. In Russell's study, the fathers who provided primary child care â€Å"constantly marvelled at and welcomed the changes that had taken place in their relationships with their children. (27) Even Neville Wran, the former premier of the Australian state of New South Wales whose most renowned political activity was â€Å"putting the blowtorch to the belly† of political opponents. said of fatherhood, which occurred in his sixties, â€Å"It's making me a more patient, tolerant, understanding human being. I'm a real marshmallow. † (28) The men who come to full-time fathering do not, however, regard themselves as unmanly, even though their experiences have resulted in major shifts in their ideas about children, child care, and women.In fact, one quarter of them considered these changes a major gain from their parenting work. This was despite the fact that these men's male friends and workmates were highly critical of their abandonment of the breadwinner role, describing them, for instance, as being â€Å"blud gers,† â€Å"a bit funny,† â€Å"a bit of a woman,† and â€Å"under the thumb. † (29) This stigmatism may be receding as the possibility of securing the children's future, once part of the father's responsibility in his relations with the â€Å"public sphere,† is becoming less and less possible as unemployment bites deeper. 30) Child-minders and day-care workers have confirmed that the children of active fathers were â€Å"more secure† and â€Å"less anxious† than the children of non-active fathers. Psychological studies have revealed them to be better developed socially and intellectually. Furthermore, the results of active fatherhood seem to last. There is considerable evidence to suggest that greater interaction with fathers is better for children, with the sons and daughters of active fathers displaying lower levels of sex-role stereotyping. (31) Men who share the second shift had a happier family life and more harmonious marriages .In a longitudinal study, Defrain found that parents reported that they were happier and their relationships improved as a result of shared parenting. In an American study, househusbands felt positive about their increased contribution to the family-household, paid work became less central to their definition of themselves, and they noted an improvement in their relationships with their female partners. (32) One of the substantial bases for metamorphosis for Connell's six changing heterosexual men in the environmental movement as the learning of domestic labour, which involves â€Å"giving to people, looking after people. † In the same sense that feminism â€Å"claimed emotional life as a source of dignity and self respect,† active fathers are challenging hegemonic masculinity. For hegemonic masculinity, real work is elsewhere, and relationships don't require energy, but provide it. (33) There is also the question of time. The time spent establishing the intimacy that a man may crave is also time away from establishing and maintaining the â€Å"competitive edge,† or the â€Å"public face. There are no prizes for being a good father, not even when being one is defined narrowly in terms of breadwinning. (34) Social struggles over time are intimate with class and gender. It is not only that the rich and powerful are paid handsomely for the time they sell, have more disposable time, more free time, more control over how they use their time, but the gender dimensions of time use within classes are equally compelling. No one performs less unpaid work, and receives greater remuneration for time spent in paid work, than a male of the ruling class.The changes that are occurring remain uncertain, and there is, of course, a sting in the tail. Madison Avenue has found that â€Å"emotional lability and soft receptivity to what's new and exciting† are more appropriate to a consumer-orientated society than â€Å"hardness and emotional distance. † Past television commercials tended to portray men as Marlboro macho or as idiots, but contemporary viewers see men cooking, feeding babies, and shopping. Insiders in the advertising industry say that the quick and easy cooking sections of magazines and newspapers are as much to attract male readers as overworked women.U. S. Sports Illustrated now carries advertisements for coffee, cereal, deodorants, and soup. According to Judith Langer, whose market-research firm services A. T. & T. , Gillette. and Pepsico among others, it is now â€Å"acceptably masculine to care about one's house. (35) The â€Å"new man† that comes at us through the media seems to reinforce the social order without challenging it. And he brings with him, too, a new con for women. In their increasing assumption of breadwinning, femocratic and skilled worker occupations, the line goes, women render themselves incomplete.They must -‘give up† their femininity in their appropriation of male jobs and power, but men who embrace the feminine become â€Å"more complete. † (36) And if that isn't tricky enough, the â€Å"new men† that seem to be emerging are simply unattractive. Indeed, they're boring. Connell's six changing heterosexual men in the environmental movement were attracted to women who were â€Å"strong, independent, active. (37) Isn't everybody attracted by these qualities? Gay men find â€Å"new men† irritating and new men are not too sure how keen they should be on each other, and no feminist worth her salt would be seen dead with one.The ruling class: Really real men? If the significance of the concept of hegemonic masculinity is that it directs us to look for the contradictions within an autonomous gender system that will cause its transformation, then we must conclude it has failed. The challenges to hegemonic masculinity identified by its theorists and outlined above seem either to be complicit with, or broader than, the gender syst em that has apparently generated them. I can appreciate why Connell is practically interested in and theoretically intrigued by arguing against the notion of the externality of gender change. Both experience and theory show the impossibility of liberating a dominant group and the difficulty of constructing a movement based not on the shared interest of a group but on the attempt to dismantle that interest. † (38) (My emphasis). The key is the phrase â€Å"constructing a movement. † It is only a system which has its own dynamics that can produce the social forces necessary to change radically that system. But Connell himself has written that gender is part of the relations of production and has always been so.And similarly, that â€Å"social science cannot understand the state, the political economy of advanced capitalism. the nature of class, the process of modernisation or the nature of imperialism, the process of socialisation, the structure of consciousness or the p olitics of knowledge, without a full-blooded analysis of gender. † (39) There is nothing outside gender. To be involved in social relations is to be inextricably â€Å"inside† gender. If everything, in this sense, is within gender, why should we be worried about the exteriority of the forces for social change?Politics, economics, technology are gendered. â€Å"We have seen the invisible hand;' someone wittier than I remarked, â€Å"It is white, hairy and manicured. † Is there, then, some place we can locate exemplars of hegemonic masculinity that are less fractured, more coherent, and thus easier to read? Where its central and defining features can be seen in sharper relief? If the public face of hegemonic masculinity is not necessarily even what powerful men are, then what are they necessarily? Why is it â€Å"no mean feat to produce the kind of people who can actually operate a capitalist system? (40) Even though the concept â€Å"hegemony† is rooted i n concern with class domination, systematic knowledge of ruling class masculinity is slight as yet, but it is certainly intriguing. One aspect of ruling class hegemonic masculinity is the belief that women don't count in big matters, and that they can be dealt with by jocular patronage in little matters. Another is in defining what â€Å"big† and â€Å"little† are. Sexual politics are simply not a problem to men of the ruling class. Senior executives couldn't function as bosses without the patriarchal household.The exercise of this form of power requires quite special conditions – conventional femininity and domestic subordination. Two-thirds of male top executives were married to housewives. The qualities of intelligence and the capacity for hard work which these women bring to marriage are matched, as friends of Anita Keating, the wife of the Prime Minister of Australia, remarked, by â€Å"intense devotion †¦ her husband and her children are her life. â €  Colleen Fahey, the wife of the premier of New South Wales, had completed an 18-month part-time horticulture course at her local technical college, and she wanted to continue her studies full-time. But my husband wouldn't let met,† she said. â€Å"He said that he didn't think it was right for a mother to have a job when she had a 13-year-old child †¦ I think if I'd put my foot down and said I'd really wanted a career, he'd have said, ‘You're a rotten mother leaving those kids. † (41) The case for this sort of behaviour is simply not as compelling for working-class men, the mothers and the wives of most of whom undertake paid work as a matter of course. Success itself can amplify this need for total devotion, while lessening the chances of its fulfilment outside of the domestic realm.For the successful are likely to have difficulty establishing intimate and lasting friendships with other males because of low self-disclosure, homophobia, and cut-throat com petition. The corporate world expects men to divulge little of their personal lives and to restrain personal feelings, especially affectionate ones, towards their colleagues while cultivating a certain bland affability. Within the corporate structure, â€Å"success is achieved through individual competition rather than dyadic or group bonding. The distinction between home and work is crucial and carefully maintained. For men in the corporation, friends have their place outside work. (42) While William Shawcross, the biographer of media mogul Rupert Murdoch, found him â€Å"courageous† and â€Å"charming,† others close to Murdoch described him as â€Å"arrogant,† â€Å"cocky,† â€Å"insensitive, verging on dangerous,† â€Å"utterly ruthless,† and an â€Å"efficient Visigoth. † Murdoch himself described his life as â€Å"consisting of a series of interlocking wars. Shawcross also found that Murdoch possessed â€Å"an instinctive feel for money and power and how to use them both;' had a â€Å"relentless, unceasing drive and energy,† worked â€Å"harder and more determinedly† than anybody else, was â€Å"sure that what he was doing was correct†, â€Å"believed that he had become invincible†, and was driven by the desire â€Å"to win at all costs. † (43) And how must it feel to know that you can have whatever you want, and that throughout your life you will be looked after in every way, even to the point of never having to dress and undress yourself?Thus the view that hegemonic masculinity is hegemonic insofar as it succeeds in relation to women is true, but partial. Competitiveness, a combination of the calculative and the combative, is institutionalised in business and is central to hegemonic masculinity. The enterprise of winning is life-consuming, and this form of competitiveness is â€Å"an inward turned competitiveness, focussed on the self,† creating, in fact, an in strumentality of the personal. (44)Hegemonic masculinity is â€Å"a question of how particular groups of men inhabit positions of power and wealth, and how they legitimate and reproduce the social relationships that generate their dominance. † (45) Through hegemonic masculinity most men benefit from the control of women. For a very few men, it delivers control of other men. To put it another way, the crucial difference between hegemonic masculinity and other masculinities is not the control of women, but the control of men and the representation of this as â€Å"universal social advancement,† to paraphrase Gramsci.Patriarchal capitalism delivers the sense, before a man of whatever masculinity even climbs out of bed in the morning, that he is â€Å"better† than half of humankind. But what is the nature of the masculinity confirming not only that, but also delivering power over most men as well? And what are its attractions? A sociology of rulingclass men is long overdue. Footnotes 1. M. Waters. â€Å"Patriarchy and Viriarchy: An Exploration and Reconstruction of Concepts of Masculine Domination. † Sociology 7 (1989): 143-162. 2. A. Hochschild with A. Machung. The Second Shit: Woking parents and the Revolution at Home (New York: Viking. 989): 257. 3. M. Donaldson, Time of Our Lives: Labour and Love in the Working Class (Sydney: Allen and Unwin, 1991). 3. R. Connell. â€Å"Theorising Gender,† Sociology, 19 (1985): 263; R. Connell, â€Å"The Wrong Stuff: Reflections on the Place of Gender in American Sociology. † in H. J. Gans, editor, Sociology in America (Newbury-Park: Sage Publications 1990), 158; R. Connell, â€Å"The State, Gender and Sexual Politics: Theory and Appraisal† , Theory and Society 19/5 (1990): 509-523. 5. Connell. â€Å"Theorising Gender,† 260. 6. R. Connell, Which Way is Up? Essays on Class, Sex and Culture (Sydney: George Allen and Unwin, 1983), 234-276. 7.T. Carrigan, B. Connell. and J. L ee, â€Å"Toward a New Sociology of Masculinity. † in H. Brod. editor. The Making of Masculinities: The New Men's Studies (Boston:. Allen and Unwin), 75. 8. R. Connell. Gender and Power: Society, the Person and Sexual Politics (Sydney: Allen and Unwin. 1987), 107; Carrigan. Connell and Lee, 95. 9. Carrigan, Connell. and Lee. â€Å"Toward a New Sociology of Masculinity. † 86: Connell, Which Way is Up? 185. 10. Connell, Which Way is Up; Connell. Gender and Power; R. Connell, â€Å"A Whole New World: Remaking Masculinity in the Context of the Environmental Movement,† Gender and Society 4 (1990): 352-378: R.Connell. â€Å"An Iron Man: The Body and Some Contradictions of Hegemonic Masculinity,† in M. Messner and D. Sabo, editors, Sport, Men and the Gender Order (Champaign. Ill. : Human Kinetics Books, 1990): Connell, â€Å"The State, Gender and Sexual Politics†; Carrigan, Connell and Lee, 86; R. Chapman. â€Å"The Great Pretender: Variations in the New Man Theme. † in R. Chapman and J. Rutherford. editors. .Male Order: Unwrapping Masculinity (London: Lawrence and Wishart. 1988) 9-18; C. Cockburn. â€Å"Masculinity, the Left and Feminism. † in Male Order:103–329; P. Lichterman. Making a Politics of Masculinity,† Comparative Social Research 11 (1989): 185-208; M. Messner â€Å"The Meaning of Success: The Athletic Experience and the Development of Male Identity,† in The Making of Masculinities:193-2 10; J. Rutherford. â€Å"Who's That Man'? † in Male Order, 21-67. I I. Connell, Which Way is Up: 236, 255, 256. 12. Connell, Which Way is Up: 185,186,239. 13. Connell, â€Å"Iron Man,† 83, 94. 14. Connell, â€Å"Whole New World,† 459. 15. D. Hammond and A. Jablow, â€Å"Gilgamesh and the Sundance Kid: The Myth of Male Friendship,† in The Making of Masculinities: 256: Messner. â€Å"The Meaning of Success†, 198; Connell. Iron Man. † 87, 93: Donoghue in Connell. â₠¬Å"Iron Man,† 84-85. 16. Carrigan, Connell, and Lee, â€Å"Toward a New Sociology of Masculinity†: Connell, Gender and Power. 17. G. Herek, â€Å"On Heterosexual Masculinity: Some Physical Consequences of the Social Construction of Gender and Sexuality,† in M. Kimmel, editor, Changing Men, New Directions on Men and Masculinity (Newbury Park: Sage. 1987): 71-72; Connell. â€Å"Whole New World,† 369. 18. Carrigan, Connell and Lee, â€Å"Toward a New Sociology of Masculinity†: 93; C. Johnson and R. Johnston, â€Å"The Making of Homosexual Men. † in V. Burgmann and J.Lee, editors, Staining the Wattle. A People's History of Australia Since 1788. (Fitzroy: McPhee Gribble/Penguin, 1988): 91; Connell, Gender and Power: 80; Carrigan, Connell and Lee: 86. 19. Carrigan, Connell, and Lee. 85; Connell. Gender and Power : 116. 20. Johnston and Johnston. â€Å"Homosexual Men. † 94: Carrigan. Connell, and Lee. 74: J. Hearn, The Gender of Oppression: M en, Masculinity and the Critique of Marxism (Brighton: Wheatsheaf, 1987); Connell, , Gender and Power: 60; Connell, Which Way is Up: 234. 177-178. 21. Otto in L. Ross. â€Å"Escaping the Well of Loneliness. † Staining the Wattle: 107. 22.Connell. â€Å"Whole New World,† 474-475, 477. 23, Lichterman, â€Å"Making a Politics. † 187-188, 201, 204. 24. Hochschild, Second Shift, 239: V. Seidler, â€Å"Fathering, Authority and Masculinity,† Male Order, 276; G. Russell, The Changing Role of Fathers? (St. Lucia: University of Queensland Press. 1983), 98. 117; Seidler, â€Å"Fathering,† 287: Hochschild, Second Shift, 249; Connell, Which Way is Up, 32. 25. Messner. â€Å"Meaning of Success,†: 201. 26. Russell, Changing Role; Hochschild, Second Shift, 2, 217, 227; C. Armitage, â€Å"House Husbands. The Problems They Face,† Sydney Morning Herald (4 July 1991): 16. 27. Seidler. Fathering,† 298, 290, 295; Russell, Changing Role, 177. 28. Bick nell, â€Å"Neville Wran: A Secret Sadness,† New Idea (May 11, 1991): 18. 29. Russell, Changing Role, 128-129, 135-136. 30, Seidler. â€Å"Fathering,† 283. 31. Hochschild, Second Shift, 218, 237; P. Stein. â€Å"Men in Families,† Marriage and Family Review 7 (1984): 155. 32. Hochschild, Second Shift, 216; Defrain in Stein, â€Å"Men in Families. † 156; E. Prescott, â€Å"New Men,† American Demographics 5 (1983): 19. 33. Connell. â€Å"Whole New World. † 465; Seidler, â€Å"Fathering,† 275. 31. Donaldson, Time of Our Lives, 20-29. 35. Chapman, â€Å"Great Pretender,† 212; Prescott, â€Å"New Men. 16, 20, 18. 36. Chapman, â€Å"Great Pretender,† 213. 37. Connell, â€Å"Whole New World,† 465. 38. Connell, â€Å"Whole New World,† 176. 39. Connell, Gender and Power, 15; Connell, â€Å"The Wrong Stuff,† 161. 40. Connell, Which Way is Up: 71. 41. R. Connell, Teachers' Work (Sydney: George Allen and Unwin, 1985). 187; Connell. Which Way is Up: 71: Hochschild, Second Shift, 255: N. Barrowblough and P. McGeough. â€Å"Woman of Mystery. The Trump Card Keating Hasn't Played,† Sydney Morning Herald, (8 June 1991): 35. D. Cameron. â€Å"Just an Average Mrs. Premier,† Sydney Morning Herald, (28 Nov. 1992): 41. 42. M.Barrett, Women's Oppression Today: Problems in . Marxist Feminist Analysis (London: Verso, 1980): 187-216; Messner, â€Å"Meaning of Success. † 201: R. Ochberg, â€Å"The Male Career Code and The Ideology of Role,† in The Making of Masculinities: 173. 184; Hammond and Jablow, 255-256; Illawarra Mercury, â€Å"Family Comments Greeted with Fury. † (1 December 1992): 7. 43. W. Shawcross, Rupert Murdoch, Ringmaster of the Information Circus (Sydney: Random House. 1992). 44. Carrigan. Connell. and Lee, 92; Connell, Gender and Power, 156; Connell. â€Å"Iron Man. † 91; Seidler. â€Å"Fathering,† 279. 45. Carrigan, Connell, and Lee, 92.